FEMME FIT BOOTCAMPS: Terms and Conditions
12 week Challenge/Program
Copyright © Femme Fit Bootcamp. This copyright notice applies to the websites and social media:
2. Your Agreement
In accessing the website, including any and all webpages, the Challenge/Program and/or the services and products, information, text and images offered or provided on the website, you are deemed to have read and personally agreed to the Terms and Conditions.
3. Use of Website
3.1 Once you register on the website, you will be given access to a "Clients only" Forum.
3.2 You agree that in using the Forum, you will not post threatening, harassing, defamatory, obscene, offensive, hate mail or speech or facilitate others to commit such acts in whatever format.
4. Forum Membership
4.1 You acknowledge that Forum membership provides for public communications.
4.2 You will use the Forum only for positive and supportive purposes and not post or comment negatively or in terms that could or might be offensive to other users of the Forum, either on the Forum itself or otherwise, or the website, the Challenge, the Forum and/or the individuals representing the website and/or their employees.
4.3 You will not use the Forum:
For any unlawful, disrespectful, harmful, threatening, abusive or otherwise objectionable purpose;
To interfere with the lawful and reasonable use of the Forum by others and;
You represent and warrant that you are at least 18 years old and will be responsible for completing all registration information or if under 18 years of age have provided written parental consent. If you are under the age of 18 you and your parent or legal guardian must sign and submit a ‘Payment Guarantor and Permission to Participate’ form to Femme Fit Bootcamp on registration.
6. Membership Types: Description and Cancellation Conditions
6.1 Ongoing Membership Description: Your Femme Fit Bootcamp membership contract period is specific to the initial package for which you registered. After the initial contract period has expired (12 weeks), your membership will automatically roll over into another 12 week program unless cancelled prior to commencement. Memberships may be cancelled for any reason after the 12 weeks with the provision of 2 weeks written notice via email to .
6.2 Types of Memberships: Femme Fit Bootcamp offer four different prices and packages depending on the amount of sessions you attend each week and with whom you register with.
Femme Fit&Fabulous - UNLIMITED SESSIONS - 12 week commitment
During initial contract period: Cancellation fee payable unless conditions stated in Clause 6.5 of this contract apply.
Cancellation Fee: $150
$ 44 per week (plus $1.25 transaction fees)
Femme Fit&Healthy - Up to 3 sessions a week - 12 week commitment
During initial contract period: Cancellation fee payable unless conditions stated in Clause 6.5 of this contract apply.
Cancellation Fee: $150
$ 33 per week (plus $1.25 transaction fees)
The program can be put on hold (suspended) for a total of 2 weeks per program at a cost of $0 per week for the period that the membership is suspended.
6.4 Membership Cancellation
- During the contract period (12 weeks), your Femme Fit membership may be cancelled without the cancellation fee if one of the conditions shown below is met. Cancellation of these memberships during the initial contract period for any other reason than those shown below will be subject to a cancellation fee shown in the table above.
- After the contract period (12 weeks), your Femme Fit membership may be cancelled with any reason with the provision of 2 week’s written notice before the commencement of the next 12 week program via email to
- Membership Transfer, your membership may be transferred at any time with a fee of $50
The customer receiving the transferred package may be an existing or a new client to Femme Fit Bootcamp. The recipient of the transferred membership must acknowledge and agree that the membership remains valid and in force for a period of the remaining weeks left in that program from the date the transfer is made. The recipient acknowledges that they are bound by the full terms and conditions of the Membership.
- Finalisation of Outstanding Membership and/or Collection Fees: Your membership will not be cancelled until all outstanding fees owed have been paid. Your payments will continue to accrue on a weekly basis until the account is up to date. Upon payment of all outstanding fees, the cancellation fee applicable to your membership pack will be charged.
6.5 Cancellation Conditions (No Cancellation Fee)
- Medical Conditions and Injury
An injury preventing you from training. Please note Femme Fit Bootcamp requires a medical certificate stipulating your exclusion from the program for the entire remainder of the current membership contract period and cancellation will not be actioned until this medical certificate has been received by Femme Fit Bootcamp (), examined and confirmed that the injury stated is not a pre-existing injury. You will continue to be responsible for making scheduled payments until such time as your medical certificate is received and actioned by Femme Fit Bootcamp.
The existence of any other medical condition preventing you from training with Femme Fit Bootcamp that can be supported by the provision of a relevant medical certificate stipulating your exclusion from the program for the entire remainder of the current membership contract period. Cancellation will not be actioned until this medical certificate has been received by Femme Fit Bootcamp (), examined and confirmed that the injury stated is not a pre-existing condition. You will continue to be responsible for making scheduled payments until such time as your medical certificate is received and actioned by Femme Fit.
If you have become pregnant. Please note; Femme Fit Bootcamp requires a medical certificate confirming your pregnancy and stipulating your exclusion from the program for the entire remainder of the current membership contract period. Cancellation will not be actioned until this medical certificate has been received by Femme Fit Bootcamp (). You will continue to be responsible for making scheduled payments until such time as your medical certificate is received and actioned by Femme Fit Bootcamp.
You move to a location more than 20 (twenty) kilometres from any Femme Fit Bootcamp location. Please note that Femme Fit Bootcamp requires verification of this move in the form of a lease agreement, utilities bill at the new address, copy of drivers licence with new address or other document deemed suitable by Femme Fit Bootcamp administration staff. Cancellation will not be actioned until this documentation has been received by Femme Fit Bootcamp (). You will continue to be responsible for making scheduled payments until such time as your documentation is received and actioned by Femme Fit Bootcamp.
6.6 Membership Cancellation Process
During the initial contract period your membership may be cancelled by completing the following process:
- Advise Femme Fit Bootcamp in writing via email to of your intention to cancel the membership.
- If your cancellation is due to a medical condition, injury or pregnancy, you must provide a medical certificate compliant with the requirements of Clause 6.5a and 6.5b of this contract.
- Finalise any outstanding membership and/or collection fees owed to Femme Fit Bootcamp. NOTE: Your membership will not be cancelled until all outstanding fees have been finalised. Your weekly payments will continue to accrue on a weekly basis until the account is up to date. Upon payment of all outstanding fees, the cancellation fee applicable to your contract will be charged.
After the initial contract period your membership can be cancelled at any time, for any reason by completing the following process:
- Advise Femme Fit Bootcamp in writing via email to firstname.lastname@example.org of your intention to cancel the membership.
- Cancellations after the initial contract period require 2 weeks written notice. Your notice period will commence on the date your cancellation request is received.
- Finalise any outstanding membership and/or collection fees owed to Femme Fit Bootcamp. NOTE: Your membership will not be cancelled until all outstanding fees have been finalised. Your weekly payments will continue to accrue on a weekly basis until the account is up to date.
6.7 Membership Downgrades
Femme Fit & Fabulous Packs may be downgraded to the next level of membership at any time with the provision of 2 weeks written notice via email to .
In purchasing any services from the website, you agree to;
- Pay using a valid credit card/debit card (or other form of payment as Femme Fit Bootcamp may allow);
- Provide Femme Fit Bootcamp with current and complete information as detailed in the purchase order form including full legal name, street address, telephone number, email address, credit card details and billing information as required without limiting any of Femme Fit Bootcamps rights and remedies if we discover or believe that any information provided by you is inaccurate or incomplete.
- You acknowledge that defaulted scheduled weekly payments shall be collected from your nominated account on following Wednesday of each week until such time as the account is returned to a state of currency.
- Pay all costs, fees, charges, applicable taxes and other charges as may be incurred in respect of the purchase ("the costs"); and
- All costs are in Australian dollars unless otherwise indicated.
8. Transaction Charges
Every customer transaction will incur the following transaction fees and charges to be paid by the customer.
Once off administration fee of $3.30 when you first register
$1.25 per transaction on top of the weekly package price
Insufficient funds in your account may also attract a penalty fee on each and every occasion a transaction fails. Penalty fees charged will be the default charges of $11.90 per incidence.
9. Cooling Off Period – New Members
The cooling off period applies from registration until the close of business on the fifth day after a client has registered for a program. After close of business on this day, cancellation fees as described in Clause 6 apply. The cooling off period applies to trial period participants under the same circumstances as participants of a non-trial registration and will expire on the close of business on the fifth day of the trial period.
10. Termination of Membership by Femme Fit Bootcamp
Femme Fit Bootcamp reserves the right to terminate this contract in accordance with the following conditions:
Failure to abide by rules of use of equipment and/or failure to act in a responsible and safe manner at designated training locations.
Action upon a complaint by either another member or an employee or contractor of Femme Fit Bootcamp.
Default of scheduled payments for a period of 3 weeks or more.
11. Membership Termination Process by Femme Fit Bootcamp
If, for any reason stated in Clause 10 of this contract, Femme Fit Bootcamp terminates your membership, the following process will be followed:
Advice in writing of pending termination no later than 7 days prior to proposed date of termination (except where the reason for termination presents a risk to other clients or Femme Fit Bootcamp staff).
Scheduling of face to face meeting between Femme Fit Bootcamp Area Manager and client to discuss issues or complaints with the view to resolution by both parties.
Return of client’s personal property.
Refund of any membership fees will be based on the nature of the reason for membership termination and at the sole discretion of Femme Fit Bootcamp.
12.1 Subject to the rights granted to you by statutory consumer protection legislation, which cannot be excluded, due to the nature of the Program, as we make no representations to you in respect of your use of the Program, Femme Fit Bootcamp provides no warranty as to any results or outcomes associated with using the Program.
12.2 You expressly acknowledge that your use of the Website and its products and/or services is at your sole risk.
12.3 At our sole discretion, any claim for a refund will be considered on a case by case basis and Femme Fit Bootcamp reserves the right to either provide you with a refund once the case is reviewed, or refuse your claim.
13. Model Release
In accepting the terms and conditions of the website, you give Femme Fit Bootcamp, and its authorised representatives, the right and permission to take photographs and video footage of you during Femme Fit Bootcamp group training and activities. You grant permission to Femme Fit Bootcamp and its authorised representatives to use these photographs and video footage and all photographs submitted by you including ‘before and after’ photographs for the purpose of promoting, advertisement, marketing, publicity or any other lawful purpose. You waive any right to inspect and approve the finished product that may be used or to which it may be applied now and/or in the future, whether that use is known to you or unknown, and you waive any right to royalties or other compensation arising from or related to the use of the image whether intentional or otherwise.
14. Our Rights to Modify Services
14.1 You acknowledge that Femme Fit Bootcamp are entitled at any time, to change, modify, vary, delete or otherwise deal with the Program, Website and/or the Terms and Conditions, as we see fit.
14.2 Femme Fit Bootcamp will publish any intended changes on the website and you will be deemed to have accepted such changes when you first access the Website following our publication of the notice of change on the website.
15. Express Assumption of Risk
By agreeing to the terms and conditions of the Website you acknowledge and accept that there are significant risks involved in all aspects of athletic activities and physical training. These risks include, but are not limited to: falls which can result in serious injury or death; injury or death due to negligence on the part of yourself, your training partner, or other people around you; injury or death due to improper use or failure of equipment; strains and sprains. You are aware that any of these above mentioned risks may result in serious injury or death to yourself. You understand that the training may involve weightlifting, gymnastics movements, strenuous bodyweight exercises and other high exertion activities, and that you are not obligated to perform nor participate in any activity that you do not wish to do, and that it is your right to refuse such participation at any time during your training session. You understand that should you feel light-headed, faint, dizzy, nauseated, or experience pain or discomfort, you are to stop the activity and inform your trainer. You willingly assume full responsibility for the risks that you are exposing yourself to and accept full responsibility for any injury or death that may result from participation in any activity, or under direction from a representative of Femme Fit Bootcamp.
16. Limitation of Liability
Subject to the rights granted to you by statutory consumer protection legislation, which cannot be excluded, in no event shall we be liable to you for any injury, or incidental, undue damages, whatsoever including damages for loss of income, data, or personal injury or consequential damages except to the extent such limitation or exclusion of liability is not permitted by law.
17.1 You agree to indemnify us to the full extent needed from any and all third party claims, liabilities, costs, expenses including solicitor/client costs on an indemnity basis, that we may incur or suffer as a result of your improper or illegal use of the website and/or from your breach of any of the Terms and Conditions and/or any facilitation or support by you of a third party causing any loss or damage to us.
17.2 You shall indemnify us from any claim, liability, costs and/or expenses arising from any injury or health problems that could or may arise from your participation in the Challenge/ Program and/or associated exercise sessions.
17.3 You are liable for all content posted by you on the Forum.
17.4 You are required to exercise due care to conform to any Australian laws relating to publication, broadcasting, media controls, advertising standards and social media legal considerations, as they may arise or be applied to you in respect of any content you post on the Forum or in relation to the website or that by your actions of conduct.
18.1 We will use our best endeavours to protect your privacy as provided by you with respect to your personal information and by your provision of your personal information as referred to in these Terms and Conditions, you have expressly agreed to our collection, use and retention of your personal information.
18.2 We will manage your personal information in accordance with the requirements of Australian laws.
18.3 We will use our best endeavours to ensure your personal information is not accessed illegally or without authorisation but we cannot guarantee that our systems will or can be free from third party interference or be interrupted and so we do not warranty the security or privacy of your personal information including payment and/or account details and you acknowledge that when you provide us with any personal information, you are doing so at your own risk.
If you managed to get through all of this and not fall asleep, well done! Don’t forget to smile at each session otherwise you may receive a penalty of 5 burpees